Auckland Airport - Domestic Terminal, New Zealand
Directions to desk
Vehicle Collection at Auckland Domestic Airport- Once you have collected your luggage please call for collection by our courtesy shuttle (0800 502 277 or +64 9 256 9944)- Please make your way to Door 8 of the Domestic terminal, near Jetstar. You will see a shuttle area.- Please wait for the yellow Ace Rental Cars Shuttle van and signal the driver. You will be transferred to our office for vehicle collectionVehicle Collection at Auckland International Airport- Once you have collected your luggage please call for collection by our courtesy shuttle (0800 502 277 or +64 9 256 9944)- Please make your way to Door 11 of the International terminal, to your left past McDonalds. You will see a shuttle area.- Please wait for the yellow Ace Rental Cars Shuttle van and signal the driver. You will be transferred to our office for vehicle collection
26 Verissimo Drive, Mangere, Auckland Airport, 201005
|Sun||08:30 - 17:00|
|Mon||08:30 - 17:00|
|Tue||08:30 - 17:00|
|Wed||08:30 - 17:00|
|Thu||08:30 - 17:00|
|Fri||08:30 - 17:00|
|Sat||08:30 - 17:00|
DEPOSIT AND CREDIT CARD INFORMATION:
ACCEPTED American Express, MasterCard (not debit or prepaid), Visa (not prepaid). Debit card not accepted unless otherwise stated below. A deposit amount of NZD 750 will be held against your credit card for the duration of the rental. Your deposit is a guarantee held in the event of damage/theft of the vehicle. This will be released if there is no theft or damage during the rental period. Please note that this does not represent your total excess liability which can be found in the Damage Waiver Liability section. Credit card(s) must be valid for up to 6 months after the rental has ended. NOT ACCEPTED: No other payment types will be accepted. A valid credit card in the first name and surname of the lead driver (no abbreviations) must be presented at the rental desk in order to pre-authorize/charge a deposit. The credit card(s) must be embossed and a PIN number may be required. In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver's name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
18 to 99 Years
Customers who fall outside the age limitations will not be able to rent a car unless there is a young or senior driver fee specified in this section. Please note that, if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
TOLL ADMIN FEE:
A toll admin fee will apply to all rentals that have used a toll road within New Zealand but have not opted for the ACE TOLL PACKAGE.
The toll admin fee is $23.00NZD per rental.
ACE TOLL PACKAGE. can be purchased at the rental desk for $6.00NZD (per rental, per 30-day single rental period)
Vehicles are not allowed to cross the Cook Strait.
Picton to Wellington:
The customer will be required to drop off the Ace vehicle at our Picton branch or at Bluebridge and hand the keys to the Bluebridge staff and then proceed to the Interisland/Bluebridge ferry.
Once the customer arrives in Wellington, they will be able to collect a new vehicle from our Wellington City branch.
Wellington to Picton:
The customer will be required to drop off the Ace vehicle at our Wellington City branch and Ace will transfer the customer to the Interislander/Bluebridge ferry terminal to board the ferry. Once the customer arrives in Picton the customer will be able to collect a new vehicle from our Picton branch at the Interislander ferry terminal.
More information about Inter-Island Rentals can be found on Ace Rental cars website: https://www.acerentalcars.co.nz
Useful New Zealand Information
New Zealand is a great destination to explore by car, offering scenic road trips across both the north and south islands. But before you put the key in the ignition and hit the road, it’s important to put safety first and take the time to understand the local road rules and driving conditions.
to learn all about what’s different about driving in New Zealand.